Support
We're here 24/7 for airport transfer help in Barcelona.
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Hours
24/7 for active bookings
Office: Mon–Sun 08:00–22:00 CET
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AI chat
Signed-in customers: in-app AI support for bookings, cancellations & flight updates.
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Payments
Secure Stripe checkout. Payment issues? Email us with your booking reference.
Common topics
- Cancel booking: free up to 2h before pickup — Refund Policy
- Change pickup time: email support with your booking reference
- Flight delayed: include flight number when booking; contact us if plans change
- Account deletion: Settings in the app or safarx.es/settings