Cancellation & Refund
Free cancellation
Cancel free up to 2 hours before pickup. Full refund within 5–10 business days.
Late cancellation & no-show
Within 2 hours: fee up to 50%. No-show after 15 min driver wait may be charged in full.
Flight delays
Provide your flight number for airport pickups. Contact support@safarx.com if plans change significantly.
How to cancel
Via My Bookings in the app or email support with your booking reference.